Best match
Your personal shopper
Ask once.
Find your perfect match.
Tell Lumo what you're looking for. It searches across retailers, compares prices and brings back options chosen around your taste and budget.
You choose. Lumo sees it through, from checkout to returns.
Beyond shopping, Lumo also helps lower bills, cancel unwanted subscriptions and sort refunds.
Free to get started · No ads or sponsored results · You stay in control
Live
Lumo is shopping
Found by Lumo this week
Real products and prices Lumo found for shoppers between 28 September and 1 October 2026. Prices change.
Shopping, taken care of
A shopper who knows your taste. And does the legwork.
Your style, your budget, your must-haves. Lumo brings them together to find products that fit, compare options across retailers and uncover better prices, saving you the searching, second-guessing and endless tabs.
You choose your favourite. Lumo handles the purchase and the admin afterwards, including retailer follow-ups, refunds and disputes.
Find your best match
Tell Lumo what you need, what you like and what you want to spend. Get recommendations shaped around your preferences, from practical requirements to the looks you love.
Find where to buy it
Lumo compares retailers and prices for your chosen product, taking the legwork out of finding a good deal.
Get it bought
Choose your product, add it to your basket and confirm your purchase. Lumo handles the retailer's checkout on your behalf.
From checkout to whatever comes next
Choose your product, add it to your basket and confirm your purchase. Lumo handles checkout on your behalf and takes care of the admin afterwards, from following up with the retailer to sorting refunds and disputes if needed.
How it works
Your taste. Your own store. Every detail taken care of.
A personal shopper that learns your taste, searches across retailers and handles the details, from finding your next favourite to sorting out a problem after it arrives.
01
A little about you. A much better match.
Start with a quick taste test to introduce Lumo to your aesthetic, interests and price preferences.
Your recommendations are built around what makes something right for you. As you browse, shop and share feedback, Lumo keeps refining its understanding of your taste.
02
The choice out there, narrowed down for you.
Tell Lumo what you're looking for, or let it inspire you. It searches across retailers, compares prices and considers reviews alongside your preferences to find your best matches.
Recommendations are chosen for their fit with you. Retailers can't pay to jump the queue.
03
A whole store with your name on it.
Imagine walking into a shop where everything has been picked with you in mind.
That's Your store: a personal collection shaped by your taste, interests and budget, with fresh finds every Friday. Familiar favourites, new discoveries and products you might never have thought to search for. All brought together, with prices compared across retailers.
04
Different retailers. One Lumo basket.
Choose your favourites from multiple retailers and bring them together in one basket.
Lumo prepares the separate checkouts in parallel, adding your items, address and delivery details. You see Lumo's fee before proceeding, and it brings you back to each retailer's website to finalise payment.
You keep control of paying. Lumo takes care of the repetitive work.
05
Ordered is only the beginning.
Lumo tracks your purchases and keeps your orders together, so you can follow what happens next.
If a delivery goes missing, a refund needs chasing or a charge looks wrong, Lumo handles the retailer follow-ups and helps resolve the problem. Your personal shopper stays with you after the sale.
Get Lumo
Your store
A little less searching. A lot more you.
Your store brings together products selected around your preferences and interests, with fresh picks every Friday.
As Lumo gets to know what you like, your recommendations become more personal. Explore familiar favourites, discover something new and tell it when a suggestion hits or misses the mark.
Your taste. Your budget. Your own collection of finds.
After you buy
Help doesn't end at checkout.
Your purchases stay together in Orders, while order confirmations and delivery updates arrive by email from the retailer as usual.
If something goes wrong, such as a missing delivery, a damaged item or an incorrect charge, tell Lumo what happened. At your request, it can contact the retailer on your behalf, request a refund or replacement and handle the follow-ups.
Your purchase. Your say. Lumo handles the chasing.
Save money
Your next purchase isn't the only place to save.
The same Lumo that helps you shop can also tackle the bills, subscriptions and charges you already have.
Lower your bills
Broadband, mobile, insurance or energy costing more than it should? Lumo compares available deals and uses what it finds to negotiate with your provider.
You review the offer before deciding what happens next.
Cancel unwanted subscriptions
The trial that renewed. The service you stopped using. The subscription you keep meaning to cancel.
Lumo helps identify recurring payments you no longer need and handles the cancellation with your approval.
Get help with refunds and disputes
Duplicate charges, missing deliveries and fees that shouldn't have been taken.
Lumo prepares your claim, contacts the company from your email and follows up, including pushing back when the first answer is no.
Spot the opportunities
Find the money you might otherwise miss.
Connect your bank through secure, read-only access to help Lumo spot duplicate charges, rising bills and recurring payments worth reviewing.
It brings those opportunities together, explains why they need attention and gives you a clear next step.
You decide what to pursue. Lumo gets to work.
Prefer not to connect your bank?
You can shop without connecting an account. For help with bills or charges, tell Lumo what you're paying or upload a bill or invoice.
Pricing
Less legwork. Clear fees. No monthly subscription.
Lumo is free to download. Get personalised help finding better buys and sorting your money admin, with the fee shown before you approve each purchase or task.
Your personal shopper
5% of your total basket
Find products that fit your taste, needs and budget, at the best price Lumo can find across retailers.
Lumo does the searching, considers reviews, compares prices and prepares your checkouts, saving you the endless tabs, scrolling and repetitive form-filling. You choose your favourites and finalise payment directly with each retailer.
A £50 basket costs £2.50 in Lumo fees, £52.50 altogether.
Lumo fee£2.50
Altogether£52.50
Refunds and disputes
10% of the amount recovered
Get help recovering money you're owed without taking on all the chasing. Lumo prepares your claim, contacts the company and handles the follow-ups.
Charged once, only after recovery is confirmed.
Bill negotiation
25% of one month's saving
Let Lumo compare deals and negotiate with your provider, saving you the research and back-and-forth.
Save £20 a month? Pay Lumo £5 once. The savings in subsequent months are yours.
Charged only after the lower price is confirmed.
Subscription cancellation
25% of one month's subscription cost
Skip the cancellation admin. Once you approve, Lumo handles the process and follows through to confirmation.
Cancel a £20 monthly subscription? Pay Lumo £5 once.
Charged only after cancellation is confirmed.
No successful outcome, no fee for refunds, bill negotiations or cancellations.
You're in control
Working for you. With your say-so.
You choose what to buy
Lumo finds and recommends products. You make the final choice and approve the purchase.
You approve money-saving actions
Lumo shows you what it proposes to do and the fee before it acts. If a decision falls outside what you've authorised, it comes back to you.
Bank access is read-only
Connecting your bank helps Lumo understand your transactions. That connection cannot be used to make payments, transfer money or change your bank account.
Shopping purchases are handled separately through the retailer's checkout flow, with your approval.
You can follow the work
See your purchases in Orders and follow your money-saving tasks in the app. Refund, negotiation and cancellation tasks keep a record of the work and supporting confirmations.
Questions
A few things you might want to know.
What can I ask Lumo to find?
Ask for a specific product, help choosing a gift or ideas that fit your style and budget. Tell Lumo what matters to you and it will find personalised options.
Not sure what you're looking for? Start with the taste test. It introduces Lumo to your aesthetic, interests and price preferences, so you can explore recommendations picked for you and discover inspiration in Your store, refreshed every Friday.
How are recommendations personalised?
Lumo uses your request and preferences, including your budget, taste and practical needs, to select products. Your feedback and interests help shape what it recommends.
Your store brings those personalised picks together, with new recommendations every Friday.
Does Lumo actually buy the product for me?
Lumo handles the checkout preparation for you, adding your chosen items and filling in your address and delivery details. When it's ready, it prompts you to follow a link within Lumo to the retailer's website, where you finalise payment yourself.
Shopping across multiple retailers? Lumo prepares their checkouts in parallel and directs you to each one to complete payment.
Lumo handles the admin. You stay in control of paying.
Can I see what's happening with my purchase?
Yes. Your purchases appear in Orders, where you can see what's in progress and ask Lumo for help if something needs attention.
Order confirmations and delivery updates arrive by email from the retailer as usual. If there's a problem, ask Lumo to contact the retailer on your behalf.
What does shopping with Lumo cost?
Lumo charges 5% of your total basket. For example, a £50 basket carries a £2.50 Lumo fee. You see the fee before approving the purchase.
Do I need to connect my bank to shop?
No. Bank connection is used to help identify savings opportunities in your transactions and isn't required for shopping.
You can also ask for help with a bill or charge without connecting your bank.
Can Lumo still help with bills, subscriptions and refunds?
Absolutely. Shopping sits alongside Lumo's existing money tools. It can negotiate bills, cancel unwanted subscriptions and help pursue refunds and disputes.
Does Lumo contact companies on my behalf?
Yes, with your approval. For refund and money-saving tasks, Lumo can contact the company from your email address and handle the replies and follow-ups. You can see and edit the messages and progress in the app.
Could Lumo cancel something I wanted to keep?
Lumo proposes cancellations for you to review. It needs your approval before going ahead.
What happens if a refund or negotiation doesn't work?
Lumo tells you the outcome and charges no success fee if it cannot confirm a successful result.
Where is Lumo available?
Lumo is available in the UK, on iPhone and Android. It shops UK retailers and its money-saving services are built around UK banks, providers and consumer rights.
Somewhere else? Join the waitlist and we'll tell you when Lumo comes to your country.
Get Lumo
What are you looking for?
Your next great buy. A thoughtful gift. A better deal on your bills.
Tell Lumo what you need and put it to work.